CAREERS

Channel Sales Manager National Sales Manager Marketing Coordinator Staff Accountant Backend Engineer QA Engineer

Channel Sales Manager

Job description

The Position:

You will be responsible for implementing our indirect channel initiative. This means developing and managing partners from the ground up and driving them to generate revenue by selling Presto Smart Dining systems to their restaurant operator customers. Primary responsibilities are to recruit, train, develop relationships, and manage partners to generate revenue for E la Carte. Our Channel Sales Manager is an individual contributor position, with quota responsibility for generating revenue

The Channel Sales Manager will need to have the ability to craft a vision, get people excited by ideas, and team with prospects to rapidly drive from conceptual buy-in to substantive negotiation and close. Our Channel Sales Manager will be a critical member of the growing E la Carte team and will contribute to the operational execution and revenue growth of the overall business.

Responsibilities:

  • Establishes productive, professional relationships with key personnel in partner accounts.

  • Ability to recruit, educate, and nurture their own channel partners to achieve success.

  • Coordinate resources including support, service, technical and management personnel, to meet partner performance objectives and partners’ expectations.

  • Meet assigned targets for profitable sales volume and strategic objectives in partner accounts.

  • Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.

  • Proactively assess, clarify, and validate partner needs on an ongoing basis.

  • Assist partners with sales opportunities including proposal creation, joint sales calls, training and product demonstrations

  • Proactively identify, recruit and onboard new qualifying partners.

Qualifications:

  • Minimum of five year’s experience in channel partner recruitment and management, with a complex enterprise systems product

  • High comfort level with complex technology, preferably in the payments, POS or hospitality industry, and ability to clearly discuss technology concerns and objections with a prospect

  • Experience working at early-stage technology companies with emerging growth, less structure and room to create new processes and procedures to get deals over the finish line

  • Documented success bringing on new channel partners to an organization.

  • Bachelor’s degree or equivalent combination of education and related work experience (graduate degree or technical degree a plus)

  • Excellent communication skills, including the ability to exercise assertiveness to influence others so as to create desired sales results.

  • Ability to prioritize and handle multiple tasks.

  • Strong organization skills; superior attention to detail.

  • Excellent presentation skills.

  • Ability to travel up to 50% of the time, at times on short notice.

  • Team oriented, organized and self-motivated

  • Excellent time management and communications skills, verbal and written

  • Highly self-motivated and objective driven.

  • A pragmatic approach and the ability to thrive under pressure of constant change and moving targets

  • Strong work ethic and core values (honesty and integrity).

  • High energy level, proactive, and upbeat with strong organizational skills

  • Takes “full ownership” of desired outcomes

Compensation

  • Commensurate with experience, approximately 66% of total compensation in base salary, remaining 34% is incentive compensation
  • Medical, dental, vision insurance and several employee-friendly benefits

To Apply

For immediate consideration please send resume and cover letter detailing your related experience to hr@elacarte.com

National Sales Manager

Job description

The Position:

You will be responsible for prospecting and closing Presto System agreements with restaurant companies that are operating

Our sales leader will be a critical member of the growing E la Carte team and will contribute to the operational execution and revenue growth of the overall business.

Our National Sales Manager is an individual contributor position, with quota responsibility for closing sales.

Qualifications:

  • Minimum 5 years selling complex system level, mission critical software/SaaS/IoT solutions to smaller enterprises with between $1M and $50M in revenue.

  • High comfort level with complex technology solutions, and ability to clearly discuss technology concerns and objections with a prospect

  • Experience working at early-stage technology companies with emerging growth, less structure and room to create new processes and procedures to get deals over the finish line

  • Proven experience closing deals (with initial deal size between $100,000 and $500,000) where some degree of customization is involved.

  • Skilled at initiating and sustaining phone and in-person executive level discussions, overcoming objections in real-time, and proactively managing sales cycles

  • Proficient in navigating organizations and influence maps to leverage champions and neutralize blockers

  • Team oriented, organized and self-motivated

  • Excellent time management and communications skills, verbal and written

  • Bachelor’s Degree required (technical degree or graduate degree is a plus)

  • Highly self-motivated and objective driven

  • A pragmatic approach and the ability to thrive under pressure of constant change and moving targets

  • Has strong work ethic and core values (honesty and integrity).

  • High energy level, proactive, and upbeat with strong organizational skills

  • Takes “full ownership” of desired outcomes

Compensation

  • Commensurate with experience, approximately 50% of total compensation in base salary, remaining 50% is incentive compensation
  • Medical, dental, vision insurance and several employee-friendly benefits

To Apply

For immediate consideration please send resume and cover letter detailing your related experience to hr@elacarte.com

Marketing Coordinator

Job description

The Position:

We are looking for a high-energy, driven professional with natural marketing instincts to join our team as a Marketing Coordinator. You will be responsible for the creation, development and placement of print and online advertising, email marketing, web and mobile site content development, press releases, bylined articles, white papers, and marketing collateral. As one the external “voices” for the company, you may also aid in the preparation of presentations and/or speeches geared toward customers and the industry at large.

You will work in tandem with and report to our Marketing Manager and have frequent interactions with our senior leadership team, including our CEO and COO. You will be a critical member of the growing E la Carte team and will contribute to helping us establish and maintain our external presence as an industry leader in restaurant technology.

Your responsibilities:

  • Support the development of communications strategies for all E la Carte brand, marketing and customer programs
  • Lead the planning and execution of public relations, events, email marketing, social media, and other marketing initiatives
  • Ensure E la Carte leadership is well-informed of marketing communications activities and results
  • Measure results of campaigns and gather insights to inform ongoing strategies and decisions
  • Plan and execute email campaigns to multiple customer segments, from content and creative development through deployment and management of each campaign
  • Maintain web and mobile site content plans, schedule regular updates, monitor performance and generate reports
  • Plan and execute social media content updates, campaigns and overall engagement tactics

Required Qualifications:

  • Bachelor’s degree - Business, Marketing, Communications or related discipline preferred
  • Minimum 3+ years experience in a marketing communications role at a technology or internet company
  • Must have developed multiple communications campaigns, having personally touched or developed each asset from ideation through execution
  • Zoho, Salesforce.com or another CRM is required
  • Experience with Marketo or another marketing automation platform preferable
  • Savvy user of Google Doc, Google Adwords and Google Analytics (for website performance)
  • A track record of developing campaigns that meet and exceed business objectives
  • Excellent communication skills with a keen ability to translate complexity into simple and intuitive communications
  • Strong writing and proofreading skills
  • Team oriented, organized and self-motivated
  • A pragmatic approach and the ability to thrive under pressure of constant change and moving targets
  • High energy level, proactive, and upbeat with strong organizational skills
  • Effective project leader with the ability to start and complete projects in a timely and efficient manner or manage a team to do so
  • Attention to detail & accuracy

To Apply

For immediate consideration please send resume and cover letter detailing your related experience to hr@elacarte.com

Staff Accountant

Job description

Summary of Qualifications

The Finance Team is looking for someone to join us as a temporary Collection/Receivables team member. We are looking for someone who is motivated, analytical, organized, inquisitive, smart and creative individuals who can operate with an international mindset to collect payments, while providing excellent and considerate customer service to our client. This candidate will work with the finance team and report to the accounting manager. The candidate will also have exposure across multiple departments within the organization.

Essential Job Responsibilities

  • Analyze the requests from customers and provide accurate supporting documents for the billing info back to the customers with timely manner.Reconcile all discrepancies for short or over payments when applying daily cash receipts.
  • Perform collection calls to customers about the status of payment for all invoices greater than 20 days. Inquire when payment will be received and if the billing package is complete.
  • Distribute AR Aging with collection notes prior to AR meeting at weekly basis.
  • Maintain accurate hard-copy billing files in compliance with the documentation layout standards.
  • Maintain accurate electronic billing files.
  • Assist for processing progress billing for contract jobs, including all documents required as a condition of payment.
  • Assist in processing RMA, shipping and non-usage billings and coordinate with other departments to execute billing, including supporting documents for all RMA units from Operation Department, pulling sales invoices, et, and sale orders, and all other pertinent documents.
  • Assist in weekly, update and balance the AR Aging and maintain the billing worksheet report.

Required Skills

  • Accounting Degree is strongly preferred.
  • Minimum 3- 4 years collection experience are required.
  • Familiar with Quick Book Enterprise Software, strongly preferred.
  • Good knowledge of Microsoft Excel, advanced user preferred
  • Detail-oriented and be able to work under pressure Excellent Communication skills (writing and oral), a must.
  • Team player. Good interpersonal skills and ability to work with wide variety of people.

Additional tidbits:

We are located in the heart of downtown Redwood City, only a 1 block walk from the Redwood City Caltrain station. We have a fully stocked kitchen and lunch is provided on a daily basis.

To Apply

For immediate consideration please send resume and cover letter detailing your related experience to hr@elacarte.com

Backend Engineer

Backend Software Engineer Job Description

E la Carte, Inc. seeks a Backend Software Engineer in Redwood City. You Will:
  • Architect and develop new systems for managing our custom tablet content (game, music, video, etc).
  • Design and develop socially connectable content to retain customers to E la Carte’s solution.
  • Design and develop personalized content for customers to provide best customer experience.
  • Develop general interfaces and tools to make our development, operations, and sales teams more efficient.
  • Actively support customers who use the applications.
  • Participate in all phases of software development life cycle and work closely with product design team.
You Have:
  • Must have Master’s degree in Computer Science or related field two years experience in similar position.
  • Experience with large scale impactful projects.
  • Strong skills in Python, Django, JavaScript, and Java.
  • Troubleshooting and performance tuning skills.
  • Good scripting skills and capabilities. Familiar with LAMP technology stack.
  • Experience in interfacing with server side HTTP based API's (REST or other similar protocols).
  • Successfully complete technicial exercise showcasing ability to write coherent code.
To Apply: Send resume, GitHub or other code repository link, and brief note to mike@elacarte.com. We hire engineers who are passionate about solving complex problems! If you want to jump to the top of the candidate list, take our challenge at www.elacarte.com/challenge

QA Engineer

E la Carte, Inc. seeks a QA Engineer in Redwood City.

You Will:

  • Support the software quality assurance effort for our end-user application.
  • Develop and execute test plans for new features and software releases.
  • Setup POS systems such as Aloha, Positouch, Micros used in Restaurant industry.
  • Maintain and expand our ESXi QA lab infrastructure.
  • Actively recommend improvements to Lab infrastructure.
  • Complete detailed documentation on Lab machines, bug reports and text plan execution.

You Have:

  • Bachelor's degree, with a technical major, such as engineering or computer science or equivalent work experience.
  • 2+ years of IT Support, Systems Administrator, or Quality Assurance experience.
  • QA methodology knowledge or exposure to: unit, integration, & regression testing.
  • Experience with Unix commands, Windows, Linux and virtual machines administration.
  • Working knowledge of network technologies including Ethernet, VLAN, remote desktop, and security best practices.
  • Ability to solve technical or system issues with little supervision.
  • Experience with Point-of Sale systems is a huge plus.

To Apply

For immediate consideration please send resume and cover letter detailing your related experience to hr@elacarte.com

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