Mobile Payments Will Bring Changes

Mobile payment technologies are quickly being adopted by smartphone users.  This means that restaurants will need to adapt their way of processing payments in order to retain the ever growing population of tech-savvy customers.  An unwillingness to alter decades-old payment practices, such as taking a physical credit card to the BOH for processing on a […]

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Regulations and Restaurants

The Restaurant Industry, along with most in the business community, have reacted positively to the Trump Administration’s Promise to reduce regulations. Requirements have continually expanded for more reporting, disclosures, and expenditures in areas that have gone beyond the basic requirements of core business operations and food safety to include a variety of new regulatory demands. […]

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What is PIN-Debit?

For decades restaurants have centered their order and payment processes around the POS. Diners sometimes pay with cash, but a majority have migrated to payment using credit and debit cards.  Among payment cards, debit plays an important role, as 68% of all payment cards and 64% of all card payments are made with debit cards. […]

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Trade Restrictions May Impact Restaurants

The Trump Administration has been critical of trade deals, including both the TPP (already scrapped) and NAFTA (with threats to alter or scrap it as well).  Additionally, proposals have been floated to implement a 20% “Border Adjustment Tax”. These moves could have a major impact on the Restaurant Industry given significant agricultural imports from countries […]

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Immigration Challenges for Restaurants

In its short tenure, the Trump Administration has adopted an aggressive stance on immigration.  These include two attempts at implementing a “travel ban”, aggressive enforcement actions by ICE (Immigration and Customs Enforcement), and stepped up deportations of undocumented residents of the United States. Increased deportations in particular would substantially impact the Restaurant Industry, given an […]

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Franchise Growth Present Both Challenges & Opportunities

The International Franchise Association and the Franchise Education and Research Foundation jointly released their report in January entitled “Franchise Business Economic Outlook for 2017”.  The report shows the major role played by restaurants in creating franchise and employment opportunities for both business owners and workers. Among the key findings of the report are the expanding […]

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Menu Innovation Presents Growth Opportunities

Restaurants seem to be in a funk.  Declining sales are often blamed on the economy.  But are there other factors at work?  Of course, hospitality and ambiance are important, along with other factors (e.g. affordability).  Looking deeper limited menu options may be a major issue.  Visit most restaurants in the United States, especially in the […]

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Starbucks Innovates to Continue Growth

Restaurants have been facing an increasingly challenging environment in recent years.  2016 was an especially difficult year, with declining sales for many brands and widespread talk of a “Restaurant Recession”.  Forecasts for 2017 predict much of the same. Typically, the economy gets the blame for falling sales – although 2016 was a solid year for […]

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2017 Minimum Wage Increases. WWTD?

Minimum wage increases came with the new year in 20 states, plus the District of Columbia, boosting wages for 4.4 million workers.  Some as a result of ballot initiatives in the 2016 Election, while others had already been slated to occur.  As expected, the restaurant industry is among those most impacted.  What will Trump do […]

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Retain Top Staff with Technology

Too often the use of technology in restaurants is viewed in simplistic terms.  Some servers view it as a threat.  Something that can eliminate jobs.  In reality, technology is primarily a tool to improve productivity, much like a laptop or a smartphone.  As such it produces a win/win situation for both servers and restaurateurs. Servers […]

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